Last updated: October 27, 2025

Processing Time

All orders are processed within 2–3 business days before leaving our warehouse. Once shipped, delivery time depends on your location and chosen carrier.

Shipping Options

We currently ship within the United States and internationally using carriers such as USPS, UPS, FedEx, and DHL.
Rates are calculated at checkout based on destination and package weight.

International Orders (EU)
Orders shipped to the European Union may be subject to import VAT, customs duties, and carrier handling fees upon delivery. These charges are not included in the purchase price and are the responsibility of the customer.

Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number.

Customs & Duties

International orders may be subject to customs duties or taxes, which are the buyer’s responsibility.

Questions

If something goes wrong in transit (it happens!), reach us at help@gaytowels.com — we’ll do our best to help.