FAQ
🧺 How do I care for my GAYTOWEL?
Wash cold or warm (max 40 °C / 104 °F) using a natural detergent.
Skip the softeners and bleach — they leave residues that reduce absorbency.
Tumble dry on low or line dry.
Your towel will get softer with every wash.
📦 What’s your return policy?
You have 30 days from the delivery date to request a return. If you aren't satisfied with your purchase, you may return it for a full refund to your original payment method or an exchange.
To qualify for a full refund, items must be unwashed, unused, and free of stains or scents. Note: While we prefer original packaging, you may use any secure packaging for the return as long as the item is protected.
IMPORTANT: Email returns@gaytowels.com before sending anything back.
🚚 Do you ship internationally?
Yes! We ship worldwide.
Orders leave our warehouse within 2–3 business days, and delivery times vary depending on destination and carrier.
💳 What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
All transactions are secure and encrypted.
🏖️ Where are GAYTOWELS made?
Each towel is conceived in Mexico City and crafted in the USA using 100 % Premium heavyweight cotton.
Woven, not printed. Made to last.
💌 Can I collaborate or stock GAYTOWELS in my store?
We’re always open to partnerships that fit our vibe.
Send us a note at help@gaytowels.com with “Collab” or “Wholesale” in the subject line.