FAQ
🧺 How do I care for my GAYTOWEL?
Wash cold or warm (max 40 °C / 104 °F) using a natural detergent.
Skip the softeners and bleach — they leave residues that reduce absorbency.
Tumble dry on low or line dry.
Your towel will get softer with every wash.
📦 What’s your return policy?
You have 30 days from the delivery date to request a return. If you aren't satisfied with your purchase, you may return it for a full refund to your original payment method or an exchange.
To qualify for a full refund, items must be unwashed, unused, and free of stains or scents. Note: While we prefer original packaging, you may use any secure packaging for the return as long as the item is protected.
IMPORTANT: Email help@gaytowels.com before sending anything back.
đźšš Do you ship internationally?
Yes! We ship worldwide.
Orders leave our warehouse within 2–3 business days, and delivery times vary depending on destination and carrier.
đź’ł What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
All transactions are secure and encrypted.
🏖️ Where are GAYTOWELS made?
Each towel is conceived in Mexico City and crafted in the USA using 100 % organic cotton.
Woven, not printed. Made to last.
đź’Ś Can I collaborate or stock GAYTOWELS in my store?
We’re always open to partnerships that fit our vibe.
Send us a note at help@gaytowels.com with “Collab” or “Wholesale” in the subject line.